Frequently Asked Questions
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What is a merchant account?
A merchant account is a relationship between a retailer and a merchant bank. This allows merchants to accept credit card and debit card payments from customers.
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Why do I need a merchant account?
To accept credit card and debit card payments from your customers you need a merchant account.
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What is the process for applying for a merchant account?
Contact us at info@imperialpaypro.com -
When will I receive payments from credit card transactions?
Payments will be deposited to your checking account within two business days of closing your batches.
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Will I be approved for a merchant account if I have bad credit or zero credit?
There is a 98% chance of approval for merchant applications. This is regardless of your business type and credit situation (prohibited merchant types are the exception).
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How can I contact customer support for merchant accounts?
Our customer support service is round the clock. You can call customer support at info@imperialpaypro.com
Any questions? Get in Touch