Frequently Asked Questions

  • What is a merchant account?

    A merchant account is a relationship between a retailer and a merchant bank. This allows merchants to accept credit card and debit card payments from customers.

  • Why do I need a merchant account?

    To accept credit card and debit card payments from your customers you need a merchant account.

  • What is the process for applying for a merchant account?

    Contact us at info@imperialpaypro.com
  • When will I receive payments from credit card transactions?

    Payments will be deposited to your checking account within two business days of closing your batches.

  • Will I be approved for a merchant account if I have bad credit or zero credit?

    There is a 98% chance of approval for merchant applications. This is regardless of your business type and credit situation (prohibited merchant types are the exception).

  • How can I contact customer support for merchant accounts?

    Our customer support service is round the clock. You can call customer support at info@imperialpaypro.com

Any questions?  Get in Touch

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